Satisfaction
Guarantee We want you to be happy. Period. Blooming Lotus
will gladly replace or refund any defective product. Call our toll-free
number, 866-444-4735, or e-mail us at customerservice@bloominglotus.com,
and we will arrange for a replacement. If you are dissatisfied with
a non-defective product, we would love to help you find something
to better suit your needs. Please note, you will be responsible
for shipping costs on returns of non-defective goods. If you purchased
our products from a retail store, please return the item to the
store for a refund or replacement. If you have received goods damaged
during shipping, please call us immediately. Save the box and packing
materials for inspection by the carrier.
Order Processing and Shipping
Most orders are processed within 48 hours. We do not ship on Saturdays
and Sundays. Once you submit your order, it cannot be changed or
cancelled. We ship UPS and United States Postal Service (USPS) Priority
Mail, and shipping charges are determined by weight and destination.
Shipping
charges are automatically calculated at checkout, at which time
you may choose your shipping method.
Payment Options
We accept MasterCard, Visa, Discover, American Express, and PayPal.
Security and Privacy
Our website is safe and secure. All transactions will be on a secure
server that uses Secure Socket Layer (SSL) advanced encryption technology.
Your credit card information is encrypted when it is transmitted
to us and is stored in a secure environment. SSL makes it virtually
impossible for unauthorized parties to read any of the information
you send us via the secure server. Your credit card information
is never reused except to issue refunds. For your own safety, please
don't ever use e-mail to send us your credit card information! Use
the secure ordering form instead. We never sell or distribute your
personal information. Sales Tax
Blooming Lotus is required by law to collect sales tax on orders
shipped to Missouri.
